Refund & Return policy

All sales are final except with the exception of damaged, or stolen goods. In the event of items being stolen or lost during shipment, a full refund will be issued one week after your package should have arrived to allow for any delay in shipping. If after that week your package still has not arrived a full refund will be issued immediately.

In the case of damaged goods the receiver has the option of receiving a full refund or a replacement of the item if applicable. Replacements are only made available in the case of the item being an art print, and not in the cases of framed prints or original paintings.

Refunds are not accepted if the purchased item is not in its original condition sent by the sender. 

Returns are not accepted 60 days after purchase.

If you have any questions or issues with your purchase please use the contact form or message Emily via email at hello@emilyelizabeth.com.au