Privacy Policy

Last updated: 4 October 2026

Emily Elizabeth Studio respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information may be collected when you visit or make a purchase through the Emily Elizabeth Studio website, how that information is used, and the choices available to you.

Personal Information We Collect

When you visit this website, certain information about your device and how you use the website may be collected automatically.

This may include:

  • your web browser and device type

  • IP address

  • approximate location or time zone

  • pages and products you view

  • how you navigate and interact with the website

  • the website, search engine or link that referred you here

This information may be collected through cookies, website analytics and similar technologies.

Our website is hosted by Squarespace, which provides website hosting, ecommerce and analytics services.

Information You Provide to Us

When you place or attempt to place an order, contact Emily Elizabeth Studio, join the mailing list or otherwise provide information through the website, we may collect information such as:

  • your name

  • email address

  • billing address

  • shipping address

  • phone number, where required for delivery

  • order details and purchase history

  • messages or enquiries you send to us

Payment information is securely processed by the payment provider connected to our Squarespace store, which may include Squarespace Payments, Stripe or PayPal.

Emily Elizabeth Studio does not directly receive or store your full credit or debit card details.

How We Use Your Information

We may use your personal information to:

  • process and fulfil your orders

  • arrange postage, shipping and delivery

  • communicate with you about an order

  • respond to questions or customer service enquiries

  • process payments, refunds or exchanges

  • maintain business and transaction records

  • detect or prevent fraudulent or suspicious transactions

  • understand how visitors use our website

  • improve our products, website and customer experience

  • send marketing communications where you have agreed to receive them

  • comply with legal, accounting or regulatory obligations

We only use personal information for purposes reasonably connected with the reason it was collected, or where otherwise permitted or required by law.

Email Marketing

If you choose to join the Emily Elizabeth Studio mailing list, we may use your email address to send occasional emails about:

  • new artwork and collections

  • print releases

  • shop updates

  • special offers

  • events or other Emily Elizabeth Studio news

You can unsubscribe at any time using the unsubscribe link included in marketing emails.

Purchasing something from Emily Elizabeth Studio does not automatically mean you will be subscribed to marketing emails unless you have consented to receive them or we are otherwise permitted to contact you by law.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited personal information with trusted service providers where necessary to operate the business and provide our services.

These may include:

  • Squarespace – website hosting, ecommerce and website analytics

  • payment providers such as Squarespace Payments, Stripe or PayPal

  • Australia Post, couriers or other delivery providers used to fulfil your order

  • email marketing providers, if used

  • professional advisers or service providers where reasonably necessary for accounting, legal or business purposes

These providers may only receive information relevant to the services they provide.

We may also disclose personal information where required by law or where reasonably necessary to protect our legal rights.

Cookies & Website Analytics

Emily Elizabeth Studio uses cookies and similar technologies to help the website operate properly and understand how visitors use the site.

Cookies may be used for purposes such as:

  • keeping the website secure

  • remembering items in your shopping cart

  • enabling checkout and other website functions

  • remembering preferences

  • understanding website traffic and performance

  • measuring how visitors interact with pages and products

Squarespace may use both necessary cookies and analytics or performance cookies.

Where available, you can manage your cookie preferences using the cookie controls displayed on the website. You can also manage or disable cookies through your browser settings.

Disabling certain cookies may affect how some parts of the website function.

Third-Party Links

The Emily Elizabeth Studio website may contain links to other websites or platforms, including social media.

Once you leave our website, the privacy practices of those external websites are governed by their own privacy policies. Emily Elizabeth Studio is not responsible for the privacy practices of third-party websites.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining appropriate business records and meeting legal, tax or accounting requirements.

Certain order information may therefore be retained after an order has been completed.

When personal information is no longer reasonably required, we will take reasonable steps to delete, destroy or de-identify it where appropriate.

Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

Our website and online store are hosted through Squarespace, and payments are handled through established third-party payment providers.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Accessing or Correcting Your Information

You may contact Emily Elizabeth Studio if you would like to:

  • request access to personal information we hold about you

  • correct or update your personal information

  • ask us to delete information where appropriate

  • withdraw your consent to marketing communications

  • ask a question about how your personal information is handled

We may need to verify your identity before responding to certain requests.

Privacy Questions or Complaints

If you have a question or concern about the way Emily Elizabeth Studio has handled your personal information, please contact us using the details below.

We will review your enquiry and aim to respond within a reasonable timeframe.

Children’s Privacy

Purchases through the Emily Elizabeth Studio website should be made by an adult or with the involvement and permission of a parent or guardian.

We do not knowingly seek to collect personal information directly from children without appropriate parent or guardian involvement.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our business practices, service providers or applicable requirements.

The most recent version will be published on this page together with the date it was last updated.

Contact

Emily Elizabeth Studio
Australia
Email: hello@emilyelizabeth.com.au