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FAQs
The Little Art Collector sign up period ends on the 25th of each month. If you sign up on the 26th, you will receive the next month's issue.Subscribers will typically receive their letter within 3–10 business days of sending. Currently shipping within Australia only. International little art collectors, stay tuned!1
when will i get my letter?
You will be billed monthly on the date you originally purchased.2
When will i be billed?
what if i need to cancel or change my address/billing info?
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No problemo! Just log into your customer account on my website to update your address, change your billing details or cancel your subscription. Please make sure to update/cancel before the 25th of the month so I have time to make any changes before that month’s letter is sent.To keep the subscription affordable and snail mail club alive, your shipment is sent with stamps, so tracking information is not included.
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Can i track my letter?
Sometimes snail mail takes its sweet time, and occasionally letters can be delayed or lost along the way.If your Little Art Collector mail doesn’t arrive within the expected timeframe, email me at hello@emilyelizabeth.com.au.I’m always happy to either send a replacement or refund you for that month. Before reaching out, please double check your receipt to make sure your postal address is correct.